Pharmacy

Do you need medication? Do you need to make a purchase from a pharmacy? Here's how medication reimbursement works in Belgium and what documents you need to obtain your medication.

In Belgium, you are entitled to full or partial reimbursement of the cost of medicines provided they are prescribed by a doctor and appear on the list of reimbursed medicines

How do I get my medication reimbursed?

Do you have a Belgian identity card or diplomatic ID? 

Go to any pharmacy with your prescription. 

Good to know  

If you have an electronic identity card (i.e. with a chip), the doctor can record your prescription directly on your identity card, without giving you a paper version. 

Here are the documents you need, depending on your situation:   

  • Belgian identity card with chip: just show your card. 
  • ISI+ card: present your ISI+ card in addition to your medical prescription. 
  • Non-chip identity card or diplomatic identity document: present your card and an identification sticker. This sticker is given to you by your mutual insurance company when you register, and contains all the important details of your mutual insurance record. 

The mutual insurance company pays the pharmacy directly through the third-party payment system. You will therefore only pay the amount remaining to be paid by you, known as the "ticket modérateur" or personal co-payment. 

You don't have a Belgian identity or residence card?

Go to any pharmacy with your prescription. 

The pharmacist will ask you to pay for the medicine in full, and you must then claim reimbursement from your mutual insurance company.  

To do this, ask your pharmacist for the "Annex 30" form. You will then need to send the original version of this document to your mutual insurance company: 

  • Partenamut - Boulevard Mettewie 74/76, 1080 Brussels  
  • Helan - Sluisweg 2, 9000 Ghent  

How do I find a pharmacy? 

Belgium has a vast network of pharmacies. You can easily find a pharmacy using the pharmacie.be search engine.  

Pharmacies are not open 24/7, but on-call pharmacies are available outside opening hours. It's important to check which pharmacy is on call when you need it. Note that without a prescription, the on-call pharmacy may apply surcharges.